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Marketing

What Video Games Can Teach Business Leaders

Socially-connected digital products can tell us a lot about users and reveal impactful engagement strategies

Finance, Banking, Climate Change
Finance

Climate-Risk and Financial Stability

Discover the ways climate change is impacting finance and how businesses can adapt in response

Webinar
Illustration of coloured balls with different facial expressions on them
Leadership

Harness the Power of Emotional Intelligence for Effective Leadership

These practical strategies will help you lead with empathy, self-awareness and resilience

Ceren Kolsarici, Director of the Scotiabank Centre for Customer Analytics and Associate Professor & Ian R. Friendly Fellow of Marketing
Analytics-AI

The Power of AI for Good

Discover how AI can offer opportunities to create positive change in the world

Webinar
Strategy

Why Retaliation Isn't Always the Best Move

It’s time to rethink your competitive response

David Detomasi, Professor & Distinguished Teaching Fellow of International Business
Strategy

Globalization: Benefits, Backlash and What’s Next

Discover how Canadian businesses and consumers should be responding to deglobalization and geopolitics

Illustration composed from paper cut out speech bubbles and doodles.
Leadership

Why is Everyone a Thought Leader Now?

Smith alumni share why so many professionals are now filling their feeds with ideas, insights and experiences

Portrait of Sarah Burrows
Entrepreneurship

The Business of Family

Explore why some family businesses endure while others fizzle out

Matthias Spitzmuller, associate professor of organizational behaviour
Leadership

Cultivating Entrepreneurial Thinking in Challenging Times

Discover how leaders can drive success without compromising employee engagement

Nicole Robitaille
Marketing

Understanding the Power of Nudging

How to get people to make good decisions using behavioural science

Abayomi Baiyere
Strategy

A Guide to Digital Transformation

In today’s evolving business landscape, “digital transformation” has become a buzzworthy phrase but what does it really mean for organizations?

Puzzle pieces fitting together to form a heart
Social Impact

Why You Should Develop a Giving Strategy

Experts in philanthropy share the many benefits of thinking through — and defining — what, when and how you contribute to charitable causes

Webinar
Four people skydiving while holding on to each other
Strategy

The Power of Trust

Discover the keys to earning and maintaining trust in today’s marketplace

Illustration of person on stage in front of a crowd with a presentation behind them.
Marketing

Are Bad Visuals Holding You Back?

Pretty presentations, clear charts and functional figures aren’t just matters of esthetic preference. They can impact your work

Webinar
Close up of a water drop with ripples
Social Impact

How to Measure Your Organization’s Social Impact

Best practices, tools and methods to determine ROI for social investments

10 laws of innovation, operation and execution
Strategy

Barry Cross’ Laws of Innovation, Operation and Execution

Discover 10 essential principles that can help strengthen your company’s performance and reduce risk

Webinar
Turning Strategy Into Results Webinar
Strategy

Turning Strategy Into Results

Learn how to close the gap between planning and execution in your organization

Bhargav Gopal Assistant Professor of Business Economics, Smith School of Business
Teams

Understanding Non-Compete Agreements

Explore the impact of non-competes on workers and businesses

Webinar
A number of colourful arrows combine together to create one bright red arrow pointing upward. The Canadian Olympic Committee and Smith School of Business logo.
Teams

How to Build High-Performing Teams: Olympic Lessons from Team Canada

Practical insights on trust, communication and well-being

Webinar
A lamp on a blue background
Strategy

Problem Solving with Design Thinking

How to tap into your team’s creative potential to deliver solutions

Webinar
Orange coloured ball on top of blue wavy ribbons on blue background
Finance

Accounting Standards in a Dynamic Environment

How to set and apply standards in a world of fast-paced economic, technological and social change

Blake  Steenhoven
Leadership

The Hidden Message in What Executives Say

Discover the role of vocal cues in investor decision-making

Webinar
Flowers on a blue background
Leadership

Redefining Success: Women, Work and Finding Balance 

How to design a meaningful career at all life stages 

Why Are Some Family Businesses Built to Last?
Entrepreneurship

Why Are Some Family Businesses Built to Last?

The dynamics that make family businesses flourish go much deeper than a certain hot drama on TV

Webinar
Three arrows on a green background
Leadership

The Path to Leadership

Lessons on career growth and inspiring stories from Black leaders in Canada

Shai Dubey
Strategy

How to Be a Better Negotiator

Discover how good negotiation tactics can not only get us what we want but can enhance our relationships along the way

Webinar
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Finance

Climate Reporting: What Your Firm Needs to Know

Canadian companies must start to understand their climate risk and measure emissions. Are you ready?

Wenjue Knutsen, adjunct associate professor at Smith School of Business
Finance

A Guide to Social Impact Investing

Emerging business models are reshaping traditional finance for the common good

A photo of a nurse sitting in her office
Analytics-AI

Can a Little Tech Ease the Burden on Nurses?

A study at a Montreal hospital finds small solutions to a big problem in the health-care system

Webinar
A rose whistle on a blue background
Finance

Managing and Auditing Whistleblowing Systems

Understanding best practices in whistleblowing, what to know about investigations and how to enable employees to speak up

An illustration of man running on a yellow background
Teams

Should Non-Compete Agreements Be Non-Starters?

Provisions that limit worker mobility have at least one thing going for them: they encourage investment in training

Webinar
The view of the road and sunset
Leadership

Shaping Tomorrow: The Purpose Revolution in Business

Unlock the secrets to building a purpose-driven business and career

Lynnette Purda
Finance

Consumer Credit Assessment in the Age of Big Data

Technology is adding a twist to the creditworthiness game. The good news: it may improve financial inclusion

A photo of Smith Professor Eddy Ng
Diversity

How to Be an Equity, Diversity, Inclusion and Indigenization Leader

CEOs play a critical role in ensuring that EDII initiatives are taken seriously. Discover why HR policies and mandatory training can fall short in efforts to increase inclusion within organizations.

Webinar
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Leadership

How to Become a More Successful Negotiator

An introduction to the art of consensus building

Webinar
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Teams

How to Lead High-Performing Teams

Discover the secrets of great teams and how to help them thrive

Webinar
Photo of Ken Wong on a blue background
Marketing

Marketing Evolution: A Fireside Chat with Ken Wong

Understanding today’s consumer and navigating the new world of marketing

Webinar
Blue graphics on the yellow background
Leadership

Beyond the Glass Ceiling

How to lead with confidence and grow your career

Webinar
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Marketing

How to Boost Sales by Cutting Complexity

Adapt your sales strategies to help customers accelerate through the buying process

Matthias Spitzmuller in conversation
Teams

Leadership at Work: Hierarchy vs. Self-Managing Teams

Professor Matthias Spitzmuller explains that self-managing teams shine for organizations that need to keep pace with changing customer needs.

Webinar
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Leadership

Brave New Workplace

Discover the seven keys to productive, healthy and safe organizations

Webinar
lightbulb rendered with colourful brushstrokes
Strategy

Driving Process Innovation

How to use intrapreneurship to bust bottlenecks and re-imagine your organization’s inner workings

Webinar
The wall of colorful puzzles
Finance

A Business Leader’s Guide to Blockchain

Understanding blockchain and how it will change the way organizations operate

Webinar
Bright red locker among blue lockers
Finance

Auditing and Controlling Cybersecurity Risks

Understanding the role of accountants and auditors in successful cybersecurity policies and strategies

Webinar
Image of a box with colorful paints on a mint background.
Entrepreneurship

Making the Side Hustle Work

How to become an entrepreneur while holding down a corporate job

Webinar
A rocket ship blasts off
Strategy

How to Combat the Talent Shortage

Learn what you can do to get and keep the best people

Erica Pimentel video thumbnail
Finance

Understanding the World of Blockchain

For the next few years, blockchain will generate most interest in finance, logistics and large companies but, down the line, smaller and medium-sized enterprises will benefit.

Strategy

Keeping Business Relevant in the Digital Age

The ideal digital product manager has three core values: seeing the possibilities of digital transformation; helping people connect; and having self-discipline.

Michelle Lee video thumbnail
Diversity

How Does Social Class Affect the Workplace?

Socioeconomic status—income, education and occupation mixed with perceptions of rank based on these assets—is an underappreciated force in the workplace. It can also be a source of bias and discrimination.

Shamel Addas video thumbnail
Strategy

Why Don’t People Protect Their Online Privacy?

It’s a paradox: Most people say they are very concerned about their privacy online but few do anything about it.

Laurence Ashworth video thumbnail
Marketing

Why Customer Satisfaction is Critical

Firms may be wise to focus on meeting customer expectations rather than exceeding them.

Webinar
Rocks balance on a tight rope.
Social Impact

When Business Gets Political: How to Plan for Hot-Button Issues

Explore the new age of corporate social responsibility, extreme politics and consumer activism

Webinar
A yellow chair sits in the middle of a blue room with blue chairs beside it.
Leadership

The New Workplace: How to Build Effective Hybrid Teams

Explore the essential ingredients of hybrid teamwork

Webinar
A yellow speech bubble on a blue background.
Leadership

How to Communicate Effectively at Work

Build your professional communication skills

Webinar
Desk with laptop, pen and notepad.
Finance

Tackling the Great Resignation in Accounting

How to attract and retain talent in the accounting profession today

Webinar
The globe with data and finance illustrations.
Finance

The Global Financial Forecast

Opportunities and risk: What comes next in a post-pandemic world?

Webinar
A purple arrow made of digital pathways
Leadership

What You Need to Know About Digital Transformation

The business world is going digital, don't get left behind

Webinar
A drop of water creates a ripple effect.
Leadership

Provoke! How Leaders Can Shape the Future

A discussion with bestselling business author Steve Goldbach

Webinar
Colourful ropes connected together as a symbol of cooperation and collaboration.
Diversity

Diversity at Work: How Leaders Can Drive Change

Understanding your role in building a more representative workforce

Webinar
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Analytics-AI

What You Need to Know About People Analytics

Understanding the game plan for the new world of data-driven human resources

Webinar
Puzzle pieces
Leadership

How to Deliver on Your Company’s 2022 Strategy

The key lies in process, not people

Webinar
Olympic torch on a blue background
Global

Going for Gold: Communicating the Olympic Games in a Pandemic

An insider's take on this summer's most daunting communication challenge

The Emotional State of Workers in Canada
Leadership

The Emotional State of Workers in Canada

As we head toward the end of the third wave, leaders must give their teams a sense of progress

Webinar
How to Find Your Voice and Be Heard at Work
Leadership

How to Find Your Voice and Be Heard at Work

It’s in the interest of employees and leaders that everyone feels safe to speak up and contribute

Webinar
Adaptive Leadership: Getting the Best Out of People at Work
Two heads of people with opposite mindsets: clarity and chaos
Leadership

Why Your Brain Hates Uncertainty and How to Overcome It

Discover three strategies to build resilience at home and at work

Webinar
A guide to corporate distress and credit markets in COVID-19
Finance

A Guide to Corporate Distress and Credit Markets in COVID-19

For financial and investment professionals, there’s never been a time like now

Webinar
Eggs in a carton with faces painted on them depicting different emotions
Leadership

How to Make More Rational Decisions at Work

The mind plays tricks on us. But worry not: There are ways to turn the tables on these hidden influences

Webinar
Illuminated brain inside a lightbulb
Analytics-AI

7 Things Every Business Leader Should Know About Artificial Intelligence

A guide for managers on AI, how it works and what it can (and cannot) do

Illustration of businessman with briefcase and piggy bank run away from taxes wolf.
Marketing

How a Simple Nudge Can Bring in Tax Dollars

Turns out companies can be artfully encouraged to do the right thing, just like the rest of us

Webinar
Face mask hanging on computer screen in an empty office.
Leadership

Building the post-pandemic workplace

Science-based lessons to design healthy and safe work for your employees

Webinar
Stock market trading graph with a green filter.
Finance

What’s next in sustainable finance

Understanding sustainable finance and how it will impact the world of business

Webinar
Wood blocks with icons for business strategy and action plan.
Strategy

Why normal will be different: Preparing for 2021

Put the pandemic in context and find out how organizations are reacting to build a new future

Webinar
Chameleon changing colour of the tree branch.
COVID-19

Embracing change for business success

Lessons from the pandemic on leading change within your organization

Webinar
Medical examination and healthcare business graph.
COVID-19

Beyond COVID: The business of healthcare

A special webinar on healthcare and health policy in Canada

Webinar
 landscape with an abandoned asphalt road that rolls through meadows with sunset light and rainbow.
COVID-19

Ready for the recovery?

A leader’s post-pandemic playbook to build brand & reputation

Paul Calluzzo, Toller Family Fellow of Finance.
Finance

How Bad Actors Infect Mutual Fund Boards

Dual-employed directors may not have shareholders’ best interests in mind

Webinar
Entrepreneurship

Getting started: How to build a social impact company

The do’s and don’ts of running a business that strives for the greater good

Laura Rees, Assistant Professor of Organizational Behaviour.
Leadership

Why Emotions Belong at Work

Emotions are what make us human. Let’s learn how to use them for better decisions and honest workplace relations

Webinar
Diversity and inclusion concept. Silhouettes of people on colorful sheets.
Diversity

Overcoming bias in the workplace: How leaders can drive change

Inclusion is not something that can wait, and leaders in organizations have an important role to play

Kathryn Brohman, associate professor and Distinguished Faculty Fellow of Information Systems at Smith School of Business.
Leadership

The Cost of Execution

The common barriers that are causing organizations to misdeliver on their strategy

Webinar
Display of stock market quotes with city scene reflected on glass.
Finance

The post-pandemic global financial forecast

How will the pandemic impact major markets in Europe, Asia and North America going forward?

Webinar
Chess board game to with coins, representing business strategy and decision-making.
Management

Decision-making: A guide for managers in good times and bad

There are solutions to dealing with uncertainty, and steps you can take to improve your decision-making abilities

Webinar
Railroad tracks at sunrise.
Strategy

Executing in uncertain times

How to avoid post-pandemic drift in your organization

Jean-Baptiste Litrico
Leadership

The Emergence of the Social Enterprise

The dilemma for non-profit leaders is how to diversify their organization’s sources of revenue while protecting its social mission

Webinar
Observation deck binoculars with view of Montreal at sunset.
Strategy

Canada’s next move: What happens after the pandemic?

As we emerge from the crisis, there will be long-lasting ramifications on the economy, government and the way we do business

Webinar
Message in a bottle at the beach.
Marketing

Marketing in the age of coronavirus. What comes next?

Never before have we seen such a sudden and collective impact on consumers, their psyche, buying patterns and actions

Webinar
Side view of the JK brigde in Brasília, Brazil during sunset.
Leadership

Leading Virtual Teams

How to drive productivity, collaboration and make your team a success

Webinar
Old wooden jetty during storm on the ocean. Abstract light at the end.
Leadership

Leading in Turbulent Times

What leaders can do to make a difference in this period of uncertainty

Webinar
Close-up of a compass on stock market data chart.
Entrepreneurship

CORONAVIRUS: What Every Entrepreneur Needs to Know Right Now

The coronavirus crisis presents a whole new set of challenges for business owners

Webinar
Stylized photo illustration of Toronto Downtown waterfront with overlay of abstract financial chart data.
Resilience

CORONAVIRUS: How Will It Impact Business in Canada? And What Happens Next?

For businesses and the economy, this is all new territory

Shari Hughson, Director of the Master of Management Innovation & Entrepreneurship program at Smith.
Entrepreneurship

What makes a good entrepreneur/​intrapreneur?

The similarities and differences between these two types of innovators, and how to spot them within your organization

Ryan Riordan
Finance

What Exactly Is Sustainable Finance?

The ins and outs of the trend that's reshaping the financial industry, and why investors are paying attention to the environment

Webinar
Analytics-AI

Analytics for Small Business

You don’t have to play with the big boys and girls to use their tools. Learn what you need to get started

Stephen Thomas
Analytics-AI

In AI, There Are No Magical Unicorns

It takes a village to get artificial intelligence projects to the finish line. Prepare accordingly

Jana Raver
Entrepreneurship

Learning From Bounce-Back Entrepreneurs

For leaders of new ventures, adversity is just another lesson to absorb. “The second you start to frame things on the dark side, it inhibits future action”

Pamela Murphy
Teams

How to Control for Honesty

The challenge is to identify those who really want to be honest and those who only want to appear to be honest

Shari Hughson
Social Impact

What I Learned About Innovation From Seven Years in the Bush

Shari Hughson on our survival instinct and why Millennials are not the Problem Generation but the solution to our gravest challenges

Analytics-AI

How to Use Your Intuition Strategically

Knowing your intuition style is the first step to improving your decisions

Analytics-AI

The Maddening Puzzle of Multi-Channel Campaigns

Advertisers waste a lot of money by blindly assuming that cross-media interactions will always translate into sales gains. Here’s how they can solve that puzzle

Webinar
Analytics-AI

Identifying and Delivering the Ultimate Customer Experience

Ever walk a mile in your customers’ shoes? Here’s how to figure out what really makes them loyal and keep coming back for more