Latest Insights

Where Does DEI Go From Here?
Amid surging political and populist criticism of diversity, equity and inclusion mandates, many companies find themselves at a crossroads

Globalization: Benefits, Backlash and What’s Next
Discover how Canadian businesses and consumers should be responding to deglobalization and geopolitics
Leadership
View all in Leadership
Why is Everyone a Thought Leader Now?
Smith alumni share why so many professionals are now filling their feeds with ideas, insights and experiences

Cultivating Entrepreneurial Thinking in Challenging Times
Discover how leaders can drive success without compromising employee engagement
Teams
View all in Teams
Why Entitled Employees May Have a Point
Many managers bristle at the bold requests of their reports. But the situation often warrants a more nuanced assessment

Is This the Smoking Gun for Hybrid Work?
A popular work-from-home strategy proves its worth

Ready to Build Your Board Career?
Board service can be both satisfying and good for your resumé. But where to start? We spoke to experts for advice
Insights with Impact
Get more thought provoking insights, perspectives and ideas on the ever-changing world around us, directly to your inbox.
Diversity
View all in Diversity
Where Does DEI Go From Here?
Amid surging political and populist criticism of diversity, equity and inclusion mandates, many companies find themselves at a crossroads

Let’s Try Pensions for Youth, Internships for Retirees
We need to flip the career ladder to encourage young people to explore their future and retirees to keep contributing

Why Is the Public Sector a DEI Laggard?
Servant leaders are champions of inclusion. But they also face institutional barriers in the public service
Entrepreneurship
View all in Entrepreneurship
How Much is the Experience of Female Founders Worth?
All entrepreneurs pay a penalty when re-entering the workforce, but women bear the brunt

How Investors Can Help Close the Gender Funding Gap
Women entrepreneurs get less than four cents of every venture capital dollar in Canada. It’ll take more than targets and promises to move the needle

How Firms Create Entrepreneurial Competitors
It’s great when employees have psychological ownership in an organization. Until it isn’t
Analytics-AI
View all in Analytics-AI
The Upside of Employee Surveillance
Tracking people at work doesn't have to be creepy or demoralizing. Letting workers also surveil managers can be empowering for everyone

How to Build a Better Chatbot
If you do nothing else, focus on building trust through intentional design

How AI Can Help Make Wind Energy a Breeze
Wind turbines are expensive to build and maintain. Advanced technology can boost efficiency and ROI
Social Impact
View all in Social Impact
Does B Corp Certification Motivate Customers?
The global symbol of conscious capitalism can positively influence purchasing decisions, experts say—but only when they know what it means

Firms’ ESG Social Posts Fall on Deaf Ears
If corporate communicators believe their digital media messaging is moving markets, they should think again

Why You Should Develop a Giving Strategy
Experts in philanthropy share the many benefits of thinking through — and defining — what, when and how you contribute to charitable causes
Marketing
View all in Marketing
On Gifts, Looking Glasses and an Identity Crisis
How presents shape the way recipients view themselves

How to Build Trusted Brands
Jacqueline Prehogan has grown two of the hottest pet businesses in Canada. She reveals what’s involved in earning consumer confidence — and developing brands that last

The Untapped Potential of Customer Loyalty Plans
Retailers are leaving value on the table. Here’s how they can get – and deliver – more with their customer incentive programs
Strategy
View all in Strategy
Globalization: Benefits, Backlash and What’s Next
Discover how Canadian businesses and consumers should be responding to deglobalization and geopolitics

Bye, America, and Buy Canada
Nine steps to turn a potential crisis into renewal

Is There Any Relief From Geo-Headaches?
If geopolitical events keep you up at night, you are not alone
Finance
View all in Finance
How Catfish Effects Drive Stock Market Reform
Competitive financial analysts from abroad force their domestic counterparts to up their game

The Cost of Uncertainty
Economic policy uncertainty arising from recessions, pandemics, confusing tax policies and, yes, scary election results has real-world consequences

Why Partisan CEOs Wear Rose-Coloured Glasses
When their favoured president is in the Oval Office, chief executives issue overly optimistic forecasts