Latest Insights
Ignore Consumer Activists At Your Peril
Social change may be messy and unpredictable but there’s a way for organizations to be a more productive voice without being targeted
What Employers Owe Grieving Employees
No workplace can fix the pain of loss, but experts say organizations can take steps to better support those experiencing it
Leadership
View all in Leadership
What Employers Owe Grieving Employees
No workplace can fix the pain of loss, but experts say organizations can take steps to better support those experiencing it
How Vocal Pitch Sells the Self
In the workplace, power comes to those with a deep voice. Is it time to be mindful of this bias?
How to Constructively Disagree with Your Boss
Got beef with your superior? Experts offer advice on how to address it without sabotaging your career
Teams
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Are Tattoos Still Taboo at Work?
One in three Canadian adults now have ink. It may be time to revisit the norms of workplace professionalism
Why Entitled Employees May Have a Point
Many managers bristle at the bold requests of their reports. But the situation often warrants a more nuanced assessment
Is This the Smoking Gun for Hybrid Work?
A popular work-from-home strategy proves its worth
Insights with Impact
Get more thought provoking insights, perspectives and ideas on the ever-changing world around us, directly to your inbox.
Diversity
View all in Diversity
Where Does DEI Go From Here?
Amid surging political and populist criticism of diversity, equity and inclusion mandates, many companies find themselves at a crossroads
Let’s Try Pensions for Youth, Internships for Retirees
We need to flip the career ladder to encourage young people to explore their future and retirees to keep contributing
Why Is the Public Sector a DEI Laggard?
Servant leaders are champions of inclusion. But they also face institutional barriers in the public service
Entrepreneurship
View all in Entrepreneurship
How to Find Your Venture's Social Impact Sweet Spot
Entrepreneur Jason Hawkins shares what startups can do to tackle big problems in a way that actually makes a difference
How Much is the Experience of Female Founders Worth?
All entrepreneurs pay a penalty when re-entering the workforce, but women bear the brunt
How Investors Can Help Close the Gender Funding Gap
Women entrepreneurs get less than four cents of every venture capital dollar in Canada. It’ll take more than targets and promises to move the needle
Analytics-AI
View all in Analytics-AI
Is Data The Answer To Rail’s Big Fail?
How small sensors can transform a legacy industry into a modern heavyweight
The Creeping Risk of “AI Ick”
Customer-facing applications built on generative artificial intelligence can get weird—and fast. Smith faculty unpack the implications
The Power of AI for Good
Discover how AI can offer opportunities to create positive change in the world
Social Impact
View all in Social Impact
House Sellers Take Their Green Label to the Bank
Properties with a good energy efficiency score command a premium unless they’re located where climate change skeptics abound
How to Quicken the Pace of Corporate Purpose
Despite attacks on ESG and DEI, firms driven by a sense of purpose continue to show the way forward
Does B Corp Certification Motivate Customers?
The global symbol of conscious capitalism can positively influence purchasing decisions, experts say—but only when they know what it means
Marketing
View all in Marketing
Ignore Consumer Activists At Your Peril
Social change may be messy and unpredictable but there’s a way for organizations to be a more productive voice without being targeted
Why Some Retailers Opt Out Of Customer Reviews
Sometimes more information isn’t better—for either side of the checkout
What Video Games Can Teach Business Leaders
Socially-connected digital products can tell us a lot about users and reveal impactful engagement strategies
Strategy
View all in Strategy
Mind Games Make the Mundane Manageable
The further along we are in a routine task, the worse we feel. Could reminding ourselves of how busy we are break the boredom?
A Missed Connection: Conservative Strategy and the Working-Class Female Vote
Election results reflect a widening gender divide in Canadian electoral politics
Tough Questions On Digital Transformation
How to tell if you are geared up for change—or stuck in neutral
Finance
View all in Finance
Why Aren’t Polluters Paying a Higher Market Price?
High-emission firms may be poorly rated on climate factors but their cost of equity is lower than what greener companies get from investors
Climate-Risk and Financial Stability
Discover the ways climate change is impacting finance and how businesses can adapt in response
Peeking Behind the Crypto Curtain
Cryptocurrencies are supposed to be transparent but are just as vulnerable to manipulation as centralized currencies