Latest Insights

How to Constructively Disagree with Your Boss
Got beef with your superior? Experts offer advice on how to address it without sabotaging your career

Climate-Risk and Financial Stability
Discover the ways climate change is impacting finance and how businesses can adapt in response
Leadership
View all in Leadership
How to Constructively Disagree with Your Boss
Got beef with your superior? Experts offer advice on how to address it without sabotaging your career

Harness the Power of Emotional Intelligence for Effective Leadership
These practical strategies will help you lead with empathy, self-awareness and resilience

A Missed Connection: Conservative Strategy and the Working-Class Female Vote
Election results reflect a widening gender divide in Canadian electoral politics
Teams
View all in Teams
Why Entitled Employees May Have a Point
Many managers bristle at the bold requests of their reports. But the situation often warrants a more nuanced assessment

Is This the Smoking Gun for Hybrid Work?
A popular work-from-home strategy proves its worth

Ready to Build Your Board Career?
Board service can be both satisfying and good for your resumé. But where to start? We spoke to experts for advice
Insights with Impact
Get more thought provoking insights, perspectives and ideas on the ever-changing world around us, directly to your inbox.
Diversity
View all in Diversity
Where Does DEI Go From Here?
Amid surging political and populist criticism of diversity, equity and inclusion mandates, many companies find themselves at a crossroads

Let’s Try Pensions for Youth, Internships for Retirees
We need to flip the career ladder to encourage young people to explore their future and retirees to keep contributing

Why Is the Public Sector a DEI Laggard?
Servant leaders are champions of inclusion. But they also face institutional barriers in the public service
Entrepreneurship
View all in Entrepreneurship
How to Find Your Venture's Social Impact Sweet Spot
Entrepreneur Jason Hawkins shares what startups can do to tackle big problems in a way that actually makes a difference

How Much is the Experience of Female Founders Worth?
All entrepreneurs pay a penalty when re-entering the workforce, but women bear the brunt

How Investors Can Help Close the Gender Funding Gap
Women entrepreneurs get less than four cents of every venture capital dollar in Canada. It’ll take more than targets and promises to move the needle
Analytics-AI
View all in Analytics-AI
The Creeping Risk of “AI Ick”
Customer-facing applications built on generative artificial intelligence can get weird—and fast. Smith faculty unpack the implications

The Power of AI for Good
Discover how AI can offer opportunities to create positive change in the world

Explaining Away AI Insights
In many situations, we’re held back by an irrational aversion to algorithmic advice. Would an explanation from an algorithm help?
Social Impact
View all in Social Impact
How to Quicken the Pace of Corporate Purpose
Despite attacks on ESG and DEI, firms driven by a sense of purpose continue to show the way forward

Does B Corp Certification Motivate Customers?
The global symbol of conscious capitalism can positively influence purchasing decisions, experts say—but only when they know what it means

Firms’ ESG Social Posts Fall on Deaf Ears
If corporate communicators believe their digital media messaging is moving markets, they should think again
Marketing
View all in Marketing
On Gifts, Looking Glasses and an Identity Crisis
How presents shape the way recipients view themselves

How to Build Trusted Brands
Jacqueline Prehogan has grown two of the hottest pet businesses in Canada. She reveals what’s involved in earning consumer confidence — and developing brands that last

The Untapped Potential of Customer Loyalty Plans
Retailers are leaving value on the table. Here’s how they can get – and deliver – more with their customer incentive programs
Strategy
View all in Strategy
Tough Questions On Digital Transformation
How to tell if you are geared up for change—or stuck in neutral

The U.S., Trump and the Future of Canadian Business in the Global Economy
Beneath the bluster and threats lie the green shoots of the new global economy

Why Retaliation Isn't Always the Best Move
It’s time to rethink your competitive response
Finance
View all in Finance
Climate-Risk and Financial Stability
Discover the ways climate change is impacting finance and how businesses can adapt in response

Peeking Behind the Crypto Curtain
Cryptocurrencies are supposed to be transparent but are just as vulnerable to manipulation as centralized currencies

How Catfish Effects Drive Stock Market Reform
Competitive financial analysts from abroad force their domestic counterparts to up their game