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Emotions

It’s Time to Redefine the Confident Leader

It’s Time to Redefine the Confident Leader

Arrogance is so passé. There are better ways to demonstrate competence and capability at work

Are You a Good Negotiator?

Are You a Good Negotiator?

The ability to make smart deals is a skill we can all use. Here’s what most people get wrong, and what good negotiators get right

All the Lonely Workers

All the Lonely Workers

Whether at home or the office, too many of us are hit by waves of loneliness. Here’s how organizations can do better

The Middle Manager’s Survival Guide

The Middle Manager’s Survival Guide

Leaders who must manage up and down are feeling the pressure these days. Here are four steps to get by, and maybe even thrive

A Gendered View of Tall Poppies

A Gendered View of Tall Poppies

Emotional ambivalence explains our love-hate feelings towards a high-achieving colleague. How can we use these emotions constructively?

What Causes Pressure? And What Can I Do About It?

What Causes Pressure? And What Can I Do About It?

There are three reasons we feel pressure. Managing them can make us more effective at work. And everywhere else

Understand the Hidden Forces that Guide Our Decisions

Understand the Hidden Forces that Guide Our Decisions

Stop being ruled by emotional, cognitive and behavioural pitfalls that affect us all

The High Cost of Emotional Labour

The High Cost of Emotional Labour

Jobs that require emotions to be carefully managed can leave workers open to burnout and withdrawal. The pandemic isn’t helping.

How to Negotiate Your Way Out of COVID’s Social Traps

How to Negotiate Your Way Out of COVID’s Social Traps

Visitor without a mask? No social distancing? Don’t lose your cool. Try these strategies instead

Why Emotions Belong at Work

Why Emotions Belong at Work

Emotions are what make us human. Let’s learn how to use them for better decisions and honest workplace relations