AI
The Creeping Risk of “AI Ick”
Customer-facing applications built on generative artificial intelligence can get weird—and fast. Smith faculty unpack the implications
The Power of AI for Good
Discover how AI can offer opportunities to create positive change in the world
Explaining Away AI Insights
In many situations, we’re held back by an irrational aversion to algorithmic advice. Would an explanation from an algorithm help?
Will It Be AI Automation or Augmentation?
Generative artificial intelligence will help us to be superhuman, if we are willing to adapt to the technology
How to Build a Better Chatbot
If you do nothing else, focus on building trust through intentional design
Why Humans and AI Assistants Need Relationship Advice
AI-assisted decision-making shows great promise, but human biases get in the way
Eight Books to Read This Summer
Smith School of Business professors offer up some of their favourite reads for the cottage (or anywhere else)
The AI Colleague
Say hello to the newest member of your team: Cathy Cobot. And goodbye to predictable team dynamics
Legal Disruptors
AI has the potential to take over almost half of the work in law firms and to give individuals and small businesses easier and less expensive access to pricey legal services
Marketing Unbound
Generative AI is getting so good that the human touch in marketing may be a thing of the past
AI-Powered HR
From recruitment to retention, next-generation platforms promise to streamline humdrum workplace functions and enhance employee experience
Battling Bias
Algorithms hobbled by human biases are playing havoc with people’s lives. How do we best respond to the challenge?